Privacy Policy
Last updated: August 2026
1. Our promise
We keep this simple: we collect only what we need to deliver your purchase and support you afterwards. We never sell your personal information.
2. What we collect
Your name and email address when you buy or ask for support; order details such as which product you purchased and when; and basic technical information like pages viewed, browser type, and approximate location, used to understand how the site is performing.
3. Payment information
Card details are entered directly with our payment processor and are never stored on our servers. We receive only a confirmation of payment and limited details such as the last four digits and billing country.
4. How we use your information
To deliver your downloads and send your purchase-confirmation email, to answer support requests, to process refunds under our 30-day guarantee, and — if you opt in — to send occasional emails with encouragement and new resources.
5. Email
Purchase confirmations are transactional and are sent to everyone who buys. Marketing emails are optional; every one includes an unsubscribe link, and unsubscribing never affects your access to what you bought.
6. Who we share with
Only the service providers needed to run the business: our payment processor, our email delivery provider, and our website hosting and analytics providers. Each handles your data on our instructions. We do not sell or rent your data to anyone.
7. Cookies
We use a small number of cookies to keep the site working and to measure traffic. You can block cookies in your browser settings, though some parts of checkout may not work correctly if you do.
8. How long we keep it
Order and receipt records are kept as long as required for tax and accounting purposes. Email subscription data is kept until you unsubscribe or ask us to delete it.
9. Your rights
You can ask us to show, correct, or delete the personal information we hold about you, and you can withdraw consent for marketing at any time. Email support@reconnectworkshop.com and we'll respond within 30 days.
10. Children
This site is intended for adults. We do not knowingly collect information from anyone under 18.
11. Changes
If we update this policy, we'll change the date below. Significant changes will be announced by email to subscribers.
Privacy questions? Email support@reconnectworkshop.com.