Privacy Policy
Last updated: September 2026
1. Our promise
We keep this simple: we collect only what we need to deliver your purchase and support you afterwards. We never sell your personal information.
2. What we collect
Your name and email address when you buy or ask for support; order details such as which product you purchased and when; and basic technical information like pages viewed, browser type, and approximate location, used to understand how the site is performing.
3. Payment information
Card details are entered directly with our payment processor and are never stored on our servers. We receive only a confirmation of payment and limited details such as the last four digits and billing country.
4. How we use your information
To deliver your downloads and send your purchase-confirmation email, to answer support requests, to process refunds under our 30-day guarantee, and — if you opt in — to send occasional emails with encouragement and new resources.
5. Email
Purchase confirmations are transactional and are sent to everyone who buys. Marketing emails are optional; every one includes an unsubscribe link, and unsubscribing never affects your access to what you bought.
6. Advertising and measurement
We use the Meta Pixel to measure which ads lead to visits and purchases. In regions where the law requires it, we ask for your consent before loading this pixel. If you consent, Meta may receive a cookie or device identifier, the pages you view, and a hashed version of your email address. This is used only to measure ad performance and improve our marketing. You can withdraw consent at any time using the cookie settings below.
7. Who we share with
Only the service providers needed to run the business: our payment processor, our email delivery provider, our website hosting and analytics providers, and Meta for ad measurement when you consent. Each handles your data on our instructions. We do not sell or rent your data to anyone.
8. Cookies
We use a small number of cookies to keep the site working, to measure traffic, and — with your consent in relevant regions — to measure ad results. You can block cookies in your browser settings, though some parts of checkout may not work correctly if you do.
9. How long we keep it
Order and receipt records are kept as long as required for tax and accounting purposes. Email subscription data is kept until you unsubscribe or ask us to delete it.
10. Your rights
You can ask us to show, correct, or delete the personal information we hold about you, and you can withdraw consent for marketing or ad measurement at any time. Email support@reconnectworkshop.com and we'll respond within 30 days.
11. Children
This site is intended for adults. We do not knowingly collect information from anyone under 18.
12. Changes
If we update this policy, we'll change the date below. Significant changes will be announced by email to subscribers.
Your cookie choice
You can change whether Meta's ad-measurement pixel is active for your visit.
Privacy questions? Email support@reconnectworkshop.com.